FAQ

Creating an account at Bonza Spins Casino takes just minutes. Click the 'Sign Up' button on our homepage and complete the registration form with your personal details including name, email, date of birth, and contact information. Choose your preferred currency from our options (SEK, USD, EUR, AUD, or BRL) and create a secure password. Once you verify your email address, your account will be activated and ready to use. Remember to provide accurate information as this will be verified during your first withdrawal to ensure account security and comply with regulatory requirements. After registration, you can make your first deposit and claim our welcome bonus of 150 free spins with just a $20 minimum deposit.

New Bonza Spins Casino players can enjoy our generous welcome package that includes 150 free spins with just a $20 minimum deposit. Additionally, we offer a structured welcome bonus that provides a 50% increase on your deposit amount for your 2nd through 5th deposits (up to AUD 200 for each deposit, totaling AUD 800). For these subsequent deposits, the minimum required is AUD 30. All bonuses come with a reasonable 35x wagering requirement (bonus + deposit). Our free spins can be used on selected popular games from our diverse collection featuring top providers like Betsoft, IGT, and iSoftBet. Make sure to check the promotions page regularly as we frequently update our offers with seasonal promotions and special events. Our VIP program also rewards loyal players with additional bonuses, free spins, and exclusive reward points across four exciting levels.

Yes, Bonza Spins occasionally offers no deposit bonus codes that allow you to play without making an initial deposit. These exclusive offers may include up to 20 no deposit free spins on selected games. While we don't always list these codes directly on our website, they can be found through our partner sites and official email communications. To stay updated on the latest no deposit bonus codes, we recommend subscribing to our newsletter and following our social media channels. Always check the specific terms associated with any no deposit bonus, including wagering requirements and maximum withdrawal limits. Our most recent no deposit bonus codes were verified on April 10, 2025, but new promotions are added regularly. Remember that these special offers are typically time-limited, so act quickly when you find one!

Bonza Spins Casino offers a variety of secure payment options to accommodate players worldwide. Our accepted payment methods include major credit cards like Visa and MasterCard, convenient e-wallet solutions such as uPayCard, and alternative options including Neosurf and Bank Wire Transfer. We support multiple currencies including SEK, USD, EUR, AUD, and BRL for your convenience. Deposits are processed instantly, allowing you to start playing immediately. The minimum deposit amount is generally $20, though this may vary depending on your chosen payment method. For withdrawals, processing times typically range from 24-48 hours for e-wallets and up to 5 business days for bank transfers and credit cards. We prioritize security in all transactions, employing advanced encryption technology to protect your financial information. Please note that withdrawal methods usually need to match your deposit method where possible.

Yes, Bonza Spins Casino operates under a valid gambling license that ensures we adhere to strict industry standards and regulations. Our operations are regularly audited to verify game fairness, payment processing integrity, and responsible gambling measures. We employ advanced SSL encryption technology to protect all player data and financial transactions. Our game portfolio includes titles from reputable software providers like Betsoft, IGT, iSoftBet, and Wazdan, all of which are tested for fairness using certified Random Number Generators (RNGs). We're committed to maintaining transparent policies regarding bonuses, withdrawals, and account verification procedures. As part of our licensing requirements, we implement comprehensive responsible gambling tools including deposit limits, self-exclusion options, and reality checks. Our dedication to regulatory compliance guarantees a safe and fair gaming environment for all our players.

Bonza Spins Casino offers responsive customer support to assist with any questions or concerns you might have. The most direct way to reach our support team is via email at support@bonzaspins.com, where our representatives aim to respond within 24 hours. Our knowledgeable support staff can assist with account issues, bonus inquiries, payment questions, and technical problems in English and several other languages. Before contacting support, we recommend checking this FAQ section as many common questions are already answered here. When reaching out to our team, please include relevant details such as your username and specific issue to help us resolve your query more efficiently. Our support team is dedicated to providing professional and courteous assistance to ensure your gaming experience remains enjoyable. We value your feedback and continuously work to improve our services based on player suggestions.